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Computer Support for the East Midlands Business Community

send | receive email

Issues relating to email sending are normally caused by a ‘bad’ username and/or password being presented to the server; this is a setting in your Outlook. Your username and password is likely to have been assigned to you by either: your system Administrator, email hosting company or internet service provider.

If you have this information to hand and you know it is correct then it is likely that your outbound email server is experiencing some down time and/or has become temporarily unavailable.

If you are receiving an error message from your email client [Outlook] then please use the form below to give us a snippet of the problem that you are experiencing. It would be advantageous if you could also provide your telephone number, this allows us to contact you directly to help you with your issue.

By providing your name and email address, we should be able to troubleshoot the problem remotely. Alternatively, please call us for support by dialling the number on the top right hand side of the screen.